QalbERP Knowledge Hub

ERP terms, made clear.

A practical guide to the language behind finance, inventory, people, supply chain, and connected business operations.

73 useful definitionsBuilt for growing businesses in Pakistan
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73terms shown
A5 terms
Finance

Accounts Payable

Amounts a business owes to suppliers for goods or services it has received but not yet paid for.

Finance

Accounts Receivable

Amounts customers owe for products or services already delivered. Receivables help a team track collections and expected cash.

Finance

Accrual Accounting

An accounting approach that records income when it is earned and expenses when they are incurred, even if cash changes hands later.

TechnologyApplication Programming Interface

API

A defined way for two software systems to exchange information or request actions from one another.

Finance

Audit Trail

A time-ordered record of transactions and changes that shows who did what, when it happened, and which records were affected.

B5 terms
Inventory

Backorder

A customer order for an item that is temporarily unavailable and will be fulfilled when stock becomes available.

Finance

Bank Reconciliation

Matching business cash records against a bank statement and investigating unmatched deposits, payments, or fees.

ManufacturingBOM

Bill of Materials

A structured list of raw materials, components, and quantities needed to assemble or manufacture a product.

Finance

Budget

A plan for expected income and spending over a defined period, often organized by department, project, or account.

AnalyticsBI

Business Intelligence

Methods and tools that turn business data into reports, visualizations, and insights for planning and decisions.

C7 terms
Finance

Cash Flow

The movement of money into and out of a business over time, used to understand liquidity and plan payments.

FinanceCOA

Chart of Accounts

The organized list of ledger accounts a business uses to classify and record financial activity.

Technology

Cloud ERP

ERP software hosted on cloud infrastructure and accessed over a network, with the provider managing the underlying service environment.

Finance

Cost Center

A department, location, or team used to group costs so managers can understand where spending occurs.

Finance

Credit Note

A document that reduces the amount a customer owes, commonly used to record a return, pricing adjustment, or billing correction.

SalesCustomer Relationship Management

CRM

Processes and software for managing leads, customer information, sales activity, and ongoing relationships.

Inventory

Cycle Counting

A routine inventory check in which selected items are counted throughout the year instead of counting all stock at once.

D4 terms
Technology

Data Migration

Moving records from an old system, spreadsheet, or database into a new application while preserving their meaning and relationships.

Finance

Debit Note

A document that records an increase in the amount due, often because of an additional charge or an invoice adjustment.

Supply Chain

Demand Planning

Estimating future customer demand so a business can coordinate purchasing, inventory, staffing, and production.

Finance

Depreciation

The planned allocation of a fixed asset’s depreciable cost across the periods in which the business uses it.

E4 terms
Compliance

E-Invoicing

Creating and exchanging invoice data electronically in a structured format that can be validated and processed by connected systems.

ManufacturingETO

Engineer to Order

A production approach where a product is designed or engineered to a customer’s specifications after the order is received.

Core ERPEnterprise Resource Planning

ERP

An integrated system that connects core business work—such as finance, sales, purchasing, inventory, and HR—to shared data and processes.

Finance

Expense Management

The process of recording, reviewing, approving, and reimbursing business expenses in line with company policy.

F4 terms
Compliance

FBR Digital Invoicing

Electronic invoice reporting and validation workflows used to meet applicable Federal Board of Revenue requirements in Pakistan.

Finance

Financial Period

A defined span of time used to organize accounting activity and prepare financial reports, such as a month, quarter, or year.

Finance

Fixed Asset

A long-term resource a business uses to operate, such as equipment, a vehicle, or a building, rather than selling as inventory.

Planning

Forecasting

Using historical results, current conditions, and assumptions to estimate future revenue, costs, cash, or demand.

G3 terms
FinanceGL

General Ledger

The central accounting record that collects balances and postings from the organization’s financial transactions.

ProcurementGRN

Goods Received Note

A record confirming that ordered goods arrived, including the quantities received and any differences or damage found.

Tax

GST / Sales Tax

A consumption tax applied to taxable goods or services. The applicable rules and rates depend on the jurisdiction and transaction.

H2 terms
PeopleHCM

Human Capital Management

The policies and systems used to manage employee records, hiring, attendance, payroll, performance, and workforce planning.

Technology

Hybrid Cloud

An IT environment that connects private infrastructure with public cloud services to share data or applications.

I3 terms
TechnologyInfrastructure as a Service

IaaS

A cloud model that provides on-demand computing, storage, and networking resources for a customer to configure and use.

Supply Chain

Inventory

Goods and materials a business stores for sale, production, repair, or internal use.

Inventory

Inventory Valuation

The accounting method used to assign a monetary value to stock on hand and to the cost of items sold or consumed.

J2 terms
Manufacturing

Job Shop

A production environment that handles varied, often custom jobs in small batches, with jobs following different processes.

Finance

Journal Entry

A dated accounting record that posts one or more debits and credits to ledger accounts.

K1 term
AnalyticsKPI

Key Performance Indicator

A measurable value used to show progress toward an operational or business goal.

L4 terms
Procurement

Landed Cost

The full cost of bringing purchased goods to their destination, including purchase price and relevant freight, duty, handling, and related charges.

Supply Chain

Lead Time

The time between starting a process and completing it, such as the time from placing a supplier order to receiving goods.

People

Leave Management

The process of defining leave policies, tracking employee balances, and requesting and approving time away from work.

Inventory

Lot / Batch Tracking

Identifying and following a group of items through receipt, storage, production, and dispatch for traceability and quality control.

M3 terms
Technology

Master Data

Shared reference records—such as customers, suppliers, products, and accounts—that multiple business processes rely on.

ManufacturingMRP

Material Requirements Planning

A planning method that calculates which materials are needed, in what quantities, and when, based on demand, stock, and production plans.

Operations

Multi-Branch Management

Coordinating transactions, stock, reporting, and access across multiple business locations within one operating system.

O1 term
Technology

On-Premise ERP

ERP software installed on infrastructure managed at a company’s own site or data center, rather than operated as a cloud service.

P9 terms
TechnologyPlatform as a Service

PaaS

A cloud model that provides a managed platform and development tools for building and running applications.

People

Payroll

The calculation and payment of employee wages, deductions, benefits, and related statutory contributions for a pay period.

Technology

Private Cloud

Cloud infrastructure dedicated to one organization, with access restricted to that organization and its authorized users.

Supply Chain

Procurement

The end-to-end process of identifying needs, selecting suppliers, placing orders, receiving goods, and managing supplier invoices.

Manufacturing

Production Planning

Deciding what to make, how much to produce, and when, while considering demand, materials, labor, and available equipment.

Finance

Project Accounting

Tracking a project’s income, costs, budgets, and financial progress so its performance can be reviewed separately.

Technology

Public Cloud

Cloud services provided over shared infrastructure and made available to customers over a public network.

ProcurementPO

Purchase Order

A formal order sent to a supplier that describes the goods or services, quantities, prices, and agreed terms.

Procurement

Purchase Requisition

An internal request for goods or services that can be reviewed and approved before a supplier order is created.

Q1 term
OperationsQC

Quality Control

Checks and procedures used to confirm that incoming materials, production work, or finished goods meet defined standards.

R1 term
Finance

Reconciliation

Comparing two sets of records—such as a bank statement and ledger—to identify and resolve differences.

S7 terms
TechnologySoftware as a Service

SaaS

A software delivery model where users access an application as a service, typically through a browser, while the provider operates the platform.

Sales

Sales Order

A confirmed record of products or services a customer has agreed to buy, used to coordinate fulfillment, invoicing, and delivery.

Manufacturing

Shop Floor Control

The coordination and tracking of production work on the factory floor, including job progress, work centers, and material use.

TechnologyService Level Agreement

SLA

An agreement that sets out a service provider’s commitments, such as availability or support response.

Finance

Standard Costing

A costing method that compares expected costs with actual costs and records the difference as a variance.

Inventory

Stock Transfer

A recorded movement of inventory from one warehouse, branch, or storage location to another.

Operations

Supply Chain

The network of suppliers, facilities, people, and activities involved in sourcing materials and delivering products to customers.

T2 terms
Tax

Tax Withholding

Tax deducted from a payment at its source and reported or paid to the relevant tax authority under applicable rules.

Finance

Trial Balance

A report listing ledger account balances to check that total debits and credits agree at a given point in time.

U1 term
Technology

User Roles

Permission groups that define which screens, records, and actions a person can access in a business application.

V1 term
Procurement

Vendor Management

Maintaining supplier information and overseeing performance, communication, compliance documents, and commercial terms.

W3 terms
Supply ChainWMS

Warehouse Management

The processes and tools used to receive, store, locate, pick, pack, and dispatch goods within a warehouse.

ManufacturingWIP

Work in Process

Partially completed products and the materials, labor, and overhead already assigned to them.

Manufacturing

Work Order

An instruction to complete a production, maintenance, or service task, often including required materials, quantity, and schedule.

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